Returns & Exchanges
Hatchet Outdoor Supply Co. accepts returns on unworn, unwashed, and unaltered items with original tags attached within 14 days of the delivery date. Please note that select limited-edition releases and final sale items are ineligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include a copy of your packing slip to ensure faster processing.
Ship It Back
Affix the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing